American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. The new policy will go into affect starting July 24. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. Should you get Global Entry or TSA PreCheck? Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. This site does not include all credit card companies or all available credit card offers. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? There's also a required health screening to be filled . 1. Virgin Voyages. Required pre-flight COVID tests on disembarkation, 1. When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. The body cameras record interactions with Guests and crew to ensure the protection of our Guests, crew, and Security Team members. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Yes, I want to receive emails from Virgin Voyages. Always check with your cruise line or travel agent before making a decision. TPG values it at $1,600. Carnivals cancellation policy has changed recently to become less flexible. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. COVID-19 antigen testing prior to boarding. They are happy to take reasonable steps to avoid filming you where you indicate that this is your preference but you may be included unless you tell us otherwise. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Enrollment required. Dining. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Within 350 in Upper. Per person taxes and fees will be refunded to the credit card on file. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements starting 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. The 411 on what to book pre-sail, and what you can book once we get out to sea. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. We'll offer you a prorated daily Voyage Credit for the voyage days you've missed due to COVID 4. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. 1:03. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. If this is not complete, we cannot let you board the ship. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. Not all areas or equipment on the vessel are suitable for access to disabled Guests or Guests with reduced mobility. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. If 3 or 4 Guests are booked in a triple- or quadruple-occupancy cabin and 1 or 2 Guests cancel, we retain the right to move remaining Guests to a smaller cabin (triple- or double-occupancy) in the same category. We are not responsible or liable for typographical errors, omissions or misprints. 3. Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. The safety and security of our Guests and vessel are paramount. The list of things we recommend that you bring along with you, 5. 6. If you are. Here youll find everything you need to know so you can book and sail with confidence. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. Your Ticket Contract and the Privacy Policy contain more information on the above. Passengers who do so are eligible to receive a full refund in the form of FCC. From the must-brings to the nice-to-haves, weve got a list to help you prepare. The cruise line allows only adults ages 18 or older on its cruises. Our considerations and protocols at our destinations, 9. COVID-19 antigen testing prior to sailing. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. Cancel booking. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. Were so excited to have you on board our gorgeous lady ships. Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. Tips about safe travel from and to the ship. Simply download our mobile app, log in to your account, and fill in the required information. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. Booster shots are recommended for those who are eligible. Regulations may include: 2. By that time, on the vessel are suitable for access to Guests. Eligible to receive a full refund in the required information policy has changed recently to become flexible. More cruise news, reviews and tips, sign up for TPGs cruise newsletter cancel fewer than 60 days,! 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