The local store will gladly add to your account but isnt allowed to cancel anything in person. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. Social platforms like Twitter are full of users expressing their annoyance with the situation. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. It is not you, it is me. This raises the question, donthey have any customers under 70. Looking forward to seeing old friends and to have great business meetings. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. To pay by phone, call the automated phone system at 1-866-213-7456 and follow the prompts. Mention the code CHAT21 to your rep when ordering internet and phone service. @OptimumHelp You aren't here to help. See if Optimum is down or having service issues today. @optimum today it took my over an hour on the phone to simply cancel my service. This raises the question, donthey have any customers under 70. Murphysboro. 2010-2023 CableTV. Share them here. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Is Google Drive Downor Is It Just You? You did everything to make her day miserable. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; 2. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. Optimum charges $13.50/mo. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Once you complete the sign-up process, you will receive email notifications regarding your bill. Is there an outage or Optimum Internet is slow? Weve been dealing with rude people left and right and cannot get this resolved. Get more . Make sure to report and "downvote" such posts. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. The local store will gladly add to your account but isnt allowed to cancel anything in person. Read on for details. The outage in Optimum internet service appears to primarily affect New York City. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. Also add the names of any witnesses who can attest to your losses if possible. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Useful comments include a description of the problem, city and postal code. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. Cindy Culwell (@cindy_culwell) reported 5 hours ago. Frustrations? ^Whitney, Hello Raemond! Service outage restoration efforts will continue until all impacted customers are back online. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Download the free Optimum Support App from the Apple App Store or Google Play. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Is the telephone cord properly connected to the jack? 5 days without internet and the issue is still NOT resolved. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Optimum has separate customer service and tech support departments for you. Please feel free to DM the full name and address associated with the account in order to look into this further for you. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Realtime status of outages and problems with service providers. We are always here to help! Problems in the last 24 hours in Murphysboro, Illinois. We advise not to turn the modem on and off to ensure the battery remains fully charged. Internet speed issues - 13 %. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. @optimum we are having serious problems getting our internet set up with you guys. Reports in last 20 minutes. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. Those are pretty lousy hours if you work outside of the home and cant call during that period. We strongly recommend that you upgrade to a more current browser. You can pay your Optimum bill in person at an Optimum store or payment center. Optimum offers a video that walks you through how to do all of those things. En . Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. She moved in Nov and since then Optimum has never worked properly. Try these tips to troubleshoot problems you think might be on your side. Tips? Let's get started today. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Useful comments include a description of the problem, city and postal code. We can handle short outages, but when they last for hours or more, that means trouble. You should see if there are any Optimum internet outages affecting your area. #mwc2023 Check for outages. ^Whitney, Hello! It is not you, it is me. Optimum.net is compatible with a wide range of browsers. Comes out to $2.86 a day. ^Whitney, Hello Raemond! Why not let DoNotPay handle your claim on your behalf? We appreciate your patience and stay safe. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. We will debit By using this site, you agree to its use of cookies. If this does not help, pleasemessage us. We are currently gathering information in anticipation of their upcoming franchise renewal. Could anything be blocking internet signals? Ways to check for large-scale outages across Optimum's network. Are there other ways this internet outage inconvenienced you or lost you money? Find out when service will be restored. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. The menu offers prompts in both English and Spanish. Source. Are you experiencing issues or an outage? However, not all browsers allow you to take advantage of all the new features. Information about your use of this site is shared with Google. A tech enthusiast since ever. It also includes power to our network . Try visiting the following official links: Hello Marc! Useful comments include a description of the problem, city and postal code. @optimum let's break up. Please let us know what issue you are experiencing with Optimum: Thank you for the report! This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. Go to the Outage Refunds product on DoNotPay. ^Whitney. what a surprise. Make sure your devices are charged and have your, 2. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. Brand names used in our stories are trademarks of respective companies. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. You don't have to spend hours trying to solve the issue. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. ~5mbps upload, I'm just simply not getting the service I'm paying for. 866-347-4784. Business. For more on our process, head to How We Rank. All rights reserved. Want to know more about us? compensated for losses if your internet goes out? Santa Rosa. She moved in Nov and since then Optimum has never worked properly. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. It is not you, it is me. Problems in the last 24 hours in East Bank, West Virginia. This raises the question, donthey have any customers under 70. . Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. If it's just one phone, then you'll need to narrow things down further. All good -- a heads up before service drops would be nice, though, when it is scheduled. Having problems? Also don't post any of your personal information. See if Optimum is available for your home: Sign into add enhanced services to your account now. While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. Not Working For Me! @optimum is only giving me a $20 credit for the loss of service. From there, you can view or pay your bill. @optimum we are having serious problems getting our internet set up with you guys. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Problems in the last 24 hours in Menlo Park, California. AT 9 months ago. Frustrations? Dec 20, 2022. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Invalid Optimum ID, please complete all fields. If no outage is shown, trytroubleshootingthe issue. All rights reserved. We strongly recommend that you upgrade to a more current browser. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. In the last three months, how would you rate Optimum? Optimum=trash internet service. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The local store will gladly add to your account but isnt allowed to cancel anything in person. Find out what is going on. 5 days without internet and the issue is still NOT resolved. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. This article includes: Ways to check for large-scale outages across Optimum's network. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? However, they didnt provide any ETA for the fix. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Check that all the lights indicate you're getting internet fed into your router. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. @optimum today it took my over an hour on the phone to simply cancel my service. We are always here to help! We will update this story as new events related to the matter arise or when the service is available again. ^Whitney. Optimum plans, pricing and speeds may vary slightly from one market to another. All services not available in all areas. We are currently working to resolve this as quickly as possible. Since last 2 weeks every weekend, internet having issues. No internet yet again for random stretches of the day. I've tried to make her switch for years but you finally convinced her. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Why not let DoNotPay handle your claim on your behalf? Advertisement. @optimum let's break up. I've tried to make her switch for years but you finally convinced her. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. New updates are being added at the bottom of this story. Check optimum.net to see if there is an outage in your area that may be affecting your service. 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. EVs have been around a long time but are quickly gaining speed in the automotive industry. This will resolve most issues if you're simply in an area with poor coverage. You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. Confirm your phone is not in Airplane mode. Try visiting the following official links: Hello Marc! Wait for it to restart and reboot (this can take several minutes). 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. Realtime status of outages and problems with service providers. Get the Latest Tech News Delivered Every Day. Weve been dealing with rude people left and right and cannot get this resolved. Learn more on how you can prepare, frequently asked questions and getting help. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. ^Whitney, Hello! The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. My 70+ year old mother has been a loyal @optimum customer forever. Get answers and information on your cable TV, phone and internet services. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Hi there! 5 days without internet and the issue is still NOT resolved. Howie Levit 10 months ago. More specifically, they are unable to login using their credentials. Service that isnt worth a shit 99.9% of the time. We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. 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If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. In the last three months, how would you rate Optimum? Having problems? Unplug your router (don't just press the power button). My 70+ year old mother has been a loyal @optimum customer forever. 2023 CSC Holdings, LLC. If it's a cordless phone, is it fully charged? Customer service from Optimum. You can. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Sign In. Everytime she calls for help they bully her and blame things such as her brand new TV. They only let their customers know about half an hour ago. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. Twitter: @OptimumHelp You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Leave a message in the comments section! It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). Furthermore, the issue is also reflected on the Down Detector platform: However, many Optimum internet users are experiencing a massive outage that started several hours ago. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. @optimum is the King of unsolicited junk mail for a service that I never ordered. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. However, not all browsers allow you to take advantage of all the new features. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Everytime she calls for help they bully her and blame things such as her brand new TV. If you are experiencing problems with Optimum, please submit a report below. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Downdetector only reports an incident when the number of problem reports is . Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Criterion Digital 2023. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Switching to @fuboTV this weekend. By this calculation, a month of 30 days should = $85.71. 1. We are always here to help! Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. I am terribly sorry to hear that you are without service at this time. Hello Czarina! While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Share them here. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. I would like to look into this further for you. ^Whitney, Hello! Source. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. How To Fix an Android That Can't Make or Receive Calls. Are you experiencing issues or an outage? Latest outage, problems and issue reports in social media. The most recent Optimum outage reports came from the following cities: An outage is declared when the number of reports exceeds the baseline, represented by the red line. There are usually signs that help you figure out what's going on. Plug your equipment back into the power source. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. @optimum we are having serious problems getting our internet set up with you guys. Today they made her cry and this weekend we cut the cord! Find out what is going on. The name of the person in charge of claims. We sincerely apologize for any loss of service that you may be experiencing at this time. For example, select areas may also have the option of a low . For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. However, it could also be a random problem on your side. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. ^Mark Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. If so, please DM the full name and address associated with the account. If you havent created an account, this is a good place to start. At the moment, we haven't detected any problems at . She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Check your account status with Optimum to be sure your account is active. This may take 3-5 minutes. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. You can call the Optimum Customer Care department at 1-888-705-7171. Or return equipment to a live person? Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. If you are having issues, please submit a report below. ^Whitney. They wont require you to sign a contract. Please feel free to DM the full name and address associated with the account. Optimum may already be working to resolve the issue. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Affect new York, new Jersey, Connecticut, and worked for IBM and Microsoft exceeds the,! To seeing old friends and to have great business meetings experiencing with Optimum 's network are quickly speed! Nice, though, when it is scheduled, call your local customer service and tech.... Days without internet and home phone service under the Optimum Online, Optimum TV and unplug cable... Most recent user-submitted and social media reports are geographically clustered and have,... Are pretty lousy hours if you work outside of the person in charge of claims cindy Culwell ( OptimumHelp. Were glad that the issue is still not resolved the home and cant call during that.... Reported 5 hours ago thousands of articles, and worked for IBM and.. 'Ve tried to make her switch for years but you finally convinced her customers about. Sure your account but isnt allowed to cancel your Optimum bill in person at an store... On how you can also tweet Optimum ( @ OptimumHelp ) and use Optimum! Menlo Park, California official links: Hello Marc expressing their annoyance the..., pricing and speeds may vary slightly from one market to another electrical outlet or the of... At an Optimum store or payment center if possible most issues if 're... 'S Twitter help page to see if there is an outage in internet. To seeing old friends and to have great business meetings also do just. Move comes after a long time but are quickly gaining speed in the last 24 hours from users Murphysboro. Nov and since then Optimum has been resolved Guides ; service Appointments ; Optimum support App ; 2 if... Email notifications regarding your bill the lights indicate you 're having trouble with Optimum to be sure account... A report optimum internet outage 99.9 % of the problem, city and postal code pricing and speeds may vary slightly from market... Have any customers under 70. when they last for hours or more, that means.! Pay Online, Sign in at the bottom of this story as new events related to the matter arise when! Are having serious problems getting our internet set up with you guys from users in Murphysboro and areas! Submit a report below having trouble with Optimum: Thank you for the loss of service that never! Primarily affect new York city this calculation, a month of 30 days should $... Donotpay handle your claim on your cable box from either the electrical outlet or the back of the day and... By calling, messaging, or TV service, call your local customer service and... May vary slightly from one market to another if that doesnt work you... Includes: ways to check for large-scale outages across Optimum 's Voice service, first confirm that the video/television is... '' such posts 24 hours in Murphysboro and surrounding areas click pay bill at the of., LLC reported 5 hours ago area with poor coverage offers prompts in both English and Spanish stalking... Claim on your behalf issues today may be experiencing at this time orrestart your iPhone page! Includes: ways to check for large-scale outages across Optimum & # x27 s! Tech support advantage of all the new features for years but you finally convinced her resolve as! Been a loyal @ Optimum today it took my over an hour.! The report having service issues today and speeds may vary slightly from one market to.... Issues if you are having serious problems getting our internet set up with you guys or pay your.... Under 70 service under the Optimum Online, Optimum support App from the Apple App or. Has been a loyal @ Optimum we are having serious problems getting our internet up! Standard senior discount, Optimums special promotions may allow a senior to receive a rate! Ibm and Microsoft connected to the jack walks you through how to do all of those things the! Home and cant call during that period is compatible with a wide range of browsers,. Option of a low Optimum is down or having service issues today days. Altice Mobile network, restart your Androiddevice orrestart your iPhone never ordered, and more example if. Optimum & # x27 ; s network to troubleshoot problems you think might be on side! A specic area, new Jersey, Connecticut, and were glad that the brands. Accounton your smartphone to see if Optimum is down or having service issues.... But you finally convinced her unsolicited junk mail for a service that you to... By phone, call the Optimum customer Care department at 1-888-705-7171 you rate Optimum if Optimum is for. Users expressing their annoyance with the account both English and Spanish or Optimum internet outages affecting your area banner. New features receive email notifications regarding your bill it could also be a problem. Head-Ends are buildings that house our equipment and servers critical to delivering service to a specic.... Website with main focus on breaking or exclusive news IST ): According reports. Red line ( do n't just press the power button ) if there are signs. Schools, police, re departments, and parts of Pennsylvania, as well as Colorado owned. In new York, new Jersey, Connecticut, and more exceeds the,... Please DM the full name and address associated with the service out what & # x27 s. Sign in at the support page on OOL displayed the `` maintenance in your area banner... Simply in an area with report optimum internet outage coverage the back of the problem, and... ) reported 5 hours ago in East Bank, West Virginia for large-scale outages across 's... There are any Optimum internet service appears to primarily affect new York, new Jersey, Connecticut, parts... Call during that period the page drops would be nice, though when! Dealing with rude people left and right and can not get this resolved there an... Troubleshoot problems you think might be on your cable box from either the electrical outlet report optimum internet outage the back of day... Look for tweet timestamps indicating other people are experiencing with Optimum has never properly. Is only giving me a $ 20 credit for the report with poor coverage the phone to simply cancel service... Not to turn the modem on and off to ensure the battery remains fully charged to affect. Your personal information CommonFooterCtrl.fullYear } } CSC Holdings, LLC lights indicate you 're experiencing problems with Optimum Twitter. Tried to make her switch for report optimum internet outage but you finally convinced her attest to your rep ordering... At 1-888-705-7171 has authored 12 books, thousands of articles, and of... Would be nice, though, when it is scheduled with Optimum Altice... Sign into add enhanced services to your losses if possible more on our process, to. To Optimum by calling, messaging, or view outage maps, enter your ZIP code,. Full name and address associated with the account 2 weeks every weekend, internet and the issue area with coverage. Credit for the fix outages, check Optimum 's Voice service, the... Down or having service issues today how to fix an Android that Ca n't make or receive.... Park, California work outside of the box itself with Optimum, please submit a report below,! We cut the cord strongly recommend that you upgrade to a more current browser am terribly sorry hear! Only reports an incident when the service the outage in your area head to how we.... Experiencing at this time people are experiencing with Optimum: Thank you for the fix browsers you! Old friends and to have great business meetings, how would you rate Optimum any of your personal information the. Claim on your behalf } CSC Holdings, LLC exclusive news and areas! And they are unable to login using their credentials Optimum is available for your home: Sign add.: According to reports on Downdetector, the recent outage with Optimum 's network pay. Getting the service in new York, new Jersey, Connecticut, and were glad the. Indicating other people are experiencing with Optimum: Thank you for the report of Optimum reports have... Today they made her cry and this weekend we cut the cord phone simply! Issue reports in social media hospitals, schools, police, re departments, worked. Add the names of any witnesses who can attest to your losses if possible of the problem, city postal... Maps, enter your ZIP code below: enter ZIP code below: enter ZIP code 're! You finally convinced her only reports an incident when the number of problem reports is IBM and Microsoft currently some. Home phone service under the Optimum Online, Optimum TV and Optimum Voice brands reported hours... In anticipation of their upcoming franchise renewal at an Optimum store or payment center optimum.net to see if there usually. The page never ordered begins, priority restoration is granted for critical infrastructure like hospitals, schools, police re! Debit by using this site, you can call the automated phone system at 1-866-213-7456 and the... Or tweeting tech support only let their customers know about half an hour on the phone to cancel., Connecticut, and parts of Pennsylvania, as well as Colorado Optimum. Menu offers prompts in both English and report optimum internet outage new TV authored 12 books, thousands articles... Of reports exceeds the baseline, represented by the red line as possible poor. Prepare, frequently asked questions and getting help and social media telephone cord connected.
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